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A little bit about Jack

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i'm butters!

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I'VE BEEN DOING THIS  FOR QUITE A WHILE...

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SOURCE:  YEARBOOK
YEAR:  2012
AGE:  17
NAME:  DIFFERENT
HAIR:  EXISTANT

KEEP ON SCROLLING TO SEE MY SKILLS - EXPERIENCE & EXPERTISE!

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ENTERPRISE VOICE COMMUNICATION

  • I have extensive hands-on experience with voice technology spanning more than a decade across public-sector IT roles, encompassing the full arc of the industry's evolution from legacy analog systems to modern cloud-based communications.​

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  • Responsible for ~4,000 voip, digital, and analog stations. 

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  • Managed several significant migration projects, including TDM-to-VoIP transitions, migration, planning and executing complex cutover work while minimizing disruption to end users.

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  • Deploying modern cloud and call-center platforms, administering Microsoft Teams Voice, managing CXone call centers and handling carrier account management.

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  • Real world experience with many platforms including Cisco, Mitel, Shoretel, Sangoma, Asterisk, WINN​.

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  • Phreak & avid collector of vintage telephone equipment.

CLOUD PLATFORMS & IDENTITY

  • Deep expertise across Microsoft 365 and Azure, with hands-on cloud migration experience dating back to a 2013 Exchange Online migration, plus extensive work with Entra ID and hybrid identity, including large scale ADFS deployments featuring custom coding and UI.​

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  • Strong background in security and compliance, including Purview, e-discovery, Microsoft Defender, threat hunting, and phishing simulation programs.

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  • Skilled in managing large SharePoint environments spanning both intranet and extranet sites, plus comprehensive device management through Intune across Windows, iOS, and macOS.

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  • Advanced Teams administration covering custom policies, multiple meeting types, Teams Phone, SIP gateway, shared devices, automatic login, and SMS, along with managing Azure workloads at scale. 

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  • Real world experience with platforms including Azure, Clever, Duo, ADDS, ADFS, Bitwarden, Lastpass, Keeper, Veeam, Ninja One, Apple Bussines Manager, Google Suite. 

CORE NETWORKING & WIRELESS

  • Thousands of hours of hands-on experience designing, deploying, and managing enterprise-scale networks throughout my career, spanning the full evolution from early Cisco Catalyst environments to today's modern Aruba and HPE infrastructure; this includes complete ownership of campus fiber plants, where I've handled the management, documentation, testing, and repair coordination required to keep large physical networks reliable and well-mapped.

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  • Deep, well-rounded expertise across both wired and wireless networking, having worked through every generation of the technology—from early low-density wireless systems to large-scale 1:1 deployments encompassing thousands of access points and many thousands of switch ports distributed across hundreds of locations, all centrally managed for consistent performance, visibility, and control.

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  • Strong command of network security and access control, including the deployment of ClearPass for identity-based policy enforcement, extensive work with Palo Alto firewalls for segmentation and threat protection, and the design and ongoing management of complex VLAN architectures that bring order and security to sprawling multi-site environments.

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  • Proven experience operating private wide-area networks that interconnect multiple districts and organizations, delivering fast, secure, and resilient connectivity between sites while maintaining the centralized oversight needed to troubleshoot and optimize traffic across the entire footprint.

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  • A consistent focus on resilience, scalability, and clean infrastructure, demonstrated through the design of redundant network paths, the installation and management of point-to-point wireless links for failover and remote connectivity, and a career-long commitment to building networks that are reliable, well-documented, and ready to grow.

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  • Experience with many network, wireless, and security platforms including Cisco, Comware, Aruba, HPE, Dell, Juniper, PaloAlto, Fortinet, Ruckus, Unifi

AV Engineering & Production

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  • Real world experience with many platforms including TriCaster, vMix, OBS Studio, Dante, NDI, Crestron, Extron, AVer, Christie, Midas, Behringer, Rodecaster, OBSBOT, PTZOptics, AJA, Binary, Vaddio, Blackmagic, Shure SLX, and numerous professional audio, video, streaming, and presentation technologies.

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  • Production for  high visibility corporate conferences, trainings, and hybrid events incorporating professional audio, video, live streaming, and recording.  Most recent workflows center around OBS Studio, 8 Channel SLX wireless, MIDI Surface, Rodecaster,  X-AIR 16, OBSBOT Tail Airs, PoE,  and NDI transport, enabling centralized video village operations and simultaneous support of multiple breakout spaces.

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  • Long history of delivering beautiful video graphics and overlays for events. Closed captioning, live transcription, CART, T-Coil, and other assistive technology integrations to assist Deaf and Hard of Hearing attendees and spectators.

DATACENTER & TELCO FACILITIES 

  • Experience operating datacenters, server rooms, telco closets and other on premise environments across hundreds of locations. I have racked & stacked thousands of devices in my career.

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  • Deep understanding of facility systems including electrical distribution, busbar, UPS, HVAC, fire suppression, access control, environmental monitoring, flooring, raceways, labeling.

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  • Experience coordinating operations with various internal and external stakeholders, vendors, and services providers, as well as coordination and support for various carrier IRUs.

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  • Copper and fiber installation, termination, commissioning, troubleshooting and documentation.

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  • Activities include work at height,  confined spaces, and hazardous environments. Use of bucket and scissor lifts, skyjacks, fork trucks, and other machines of the trade.

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